Send feedback

Send feedback.

Windana and TaskForce Feedback Form.

This page is where you can send us feedback that relates to Windana and TaskForce. The ‘Send Feedback’ link on TaskForce’s website also takes you here. 

We welcome all feedback – whether you want to give a compliment, make a complaint, or share a comment. Your feedback ensures the services we provide to our clients and residents are of the highest quality possible.

If you would like us to contact you to discuss your feedback, we will be in touch within three business days of receiving your feedback. If it’s relevant, we will also let you know what actions and changes were put in place to address your feedback.

We are committed to maintaining your privacy and all feedback is treated confidentially.

Feedback Form.

Ways you can give us feedback.

• Complete the form on this page
• Send an email to
• Speak to your Windana or TaskForce worker or person coordinating your service
• Send mail to:
  Windana Drug and Alcohol Recovery
  Att: Quality
  Level 1, 47 Wellington Street
  St Kilda VIC 3182
• Visit us in-person at 88 Alma Road, St Kilda (Monday to Friday between 9:00am and 4:30pm)

Other feedback options.

If you are unhappy with the outcome of your feedback, you can also contact:

• Health Complaints Commissioner Victoria – 1300 528 113
• Commission for Children and Young People – 1300 782 978
• Commissioner for Privacy and Data Protection – 1300 666 444

Whistle-blower Protection Policy

Windana has a Whistle-blower Protection Policy that enables people to raise concerns regarding situations where they believe Windana or anybody connected with Windana has acted in a way that constitutes serious wrongdoing, including unethical, illegal, corrupt, or other inappropriate conduct.

If you have reasonable grounds to suspect that any employee, Board Director, volunteer, or contractor has engaged in misconduct or breached any provision of the general law, you can report your concern to:

• the CEO at or;
• if you feel that the CEO may be complicit in the breach, Windana has engaged an independent whistleblower service, delivered by WorkLogic. Disclosures can be made to WorkLogic’s Integrity Line by calling 1800 468 456 during business hours or lodging a report 24/7 at integrityline.com.au